1. GENERAL INFORMATION

 

1.1 GOTALK SERVICES

These Terms & Conditions (these “Terms”) govern the provision of content, products, or services listed on www.gotalk.ai (the “Website”), through our applications (the “Apps”) or via other delivery methods. These are collectively referred to as the “Service” or “Services”. Please read these terms and conditions carefully before ordering any Services from the Website or third-party app stores (e.g., the Apple App Store, Google Play Store, etc.). The terms “Gotalk,” “us,” or “we” refer to GoBig Online Ltd. The term “Device” refers to the device used to access the Services, including but not limited to computers, smartphones, and tablets. The term “you” refers to the user of the Services. By ordering any Services, or using or accessing the Services, you agree to be bound by these Terms and all applicable UK laws and regulations. By using the Services, you indicate your acceptance of these Terms. If you do not agree to these Terms, please refrain from using the Services. Our contact email address is [email protected]. All correspondence to GoBig Online Ltd, including any queries regarding your use of the Services or these Terms, should be sent to this contact email address.

1.2 DISPUTE RESOLUTION

These Terms are governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.

1.3 BASIS OF LICENSE

(a) These Terms, along with your Order, constitute the entire agreement between you and us for the supply of the Services. Additional terms may be required for certain Services, which will be incorporated into these Terms. Where such terms are inconsistent with these Terms, the additional terms shall prevail.

(b) Please ensure the details in these Terms and on the Order are complete and accurate. If there is a mistake, request us to confirm any changes in writing, as we accept responsibility for written statements made by an officer of GoBig Online Ltd.

(c) By using the Services, you consent to the processing and storage of your personal information in the United Kingdom in accordance with the Data Protection Act 2018 and GDPR. We will comply with applicable UK law regarding the transfer, storage, and use of personal information.

1.4 CHANGES TO TERMS

GoBig Online Ltd reserves the right to modify these Terms at any time. Changes will be posted on www.gotalk.ai and are effective immediately. Continued use of the Services constitutes agreement to the revised Terms. We may also notify you of changes by additional means, such as email.

2. MEMBERSHIPS AND SUBSCRIPTIONS

2.1 BECOMING A MEMBER

(a) You may register as a user of the Services free of charge. Registration involves submitting your email address and creating a password. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your Device.

(b) You may need to provide personalized information to us during your use of the Services. This information is covered by the GoBig Online Ltd Privacy Policy. You are responsible for the accuracy and content of your information.

(c) By placing an Order, you warrant that you are legally capable of entering into binding contracts and that all information you provide is truthful and accurate.

2.2 USE OF SERVICES

You are responsible for maintaining the confidentiality of your account, password, and other personal information and for restricting access to your Device. You are also responsible for updating your personal information.

2.3 USE OF SERVICES BY MINORS

The Services are not intended for users under the age of 18. Users under 18 may use the Services only with the involvement and consent of a parent or legal guardian.

2.4 MEMBERSHIP BENEFITS

As a registered member, you will have access to additional features and functions of the Services not available to non-members. Membership and subscriptions are non-transferable.

2.5 SUBSCRIPTIONS

(a) Subscriptions to GoBig Online Ltd’s Services may be offered in different formats, including free trials and paid subscriptions. Subscription fees and terms will be made clear at the point of purchase.

(b) Annual subscriptions are charged upfront with automatic renewal. You must cancel your subscription before renewal to avoid subsequent charges. No refunds are provided for partial subscription periods.

(c) You may cancel your subscription at any time. Instructions for canceling will vary depending on the method of subscription (e.g., through the Apple iTunes Store, Google Play store, or directly through GoBig Online Ltd).

2.6 DEVICE REQUIREMENTS

To use the Services on your smartphone or other Device, certain system requirements must be met, which are outlined on the Apple App Store and Google Play Store.

2.7 CHANGING FEES AND CHARGES

GoBig Online Ltd may change or introduce new fees and charges for the Services. Users will be notified at least 30 days in advance of any fee changes.

2.7 CHANGING FEES AND CHARGES

GoBig Online Ltd may change or introduce new fees and charges for the Services. Users will be notified at least 30 days in advance of any fee changes.

2.8 BILLING DESCRIPTOR DETAILS

When you make a purchase or subscribe to services on our platform, the billing descriptor on your financial statement will vary depending on your selected payment method. The descriptor will indicate transaction details related to GoBig Online Ltd.

3. CANCELLATION OF SERVICES AND REFUND POLICY

3.1 CANCELLATION BY YOU

You may cancel your subscription at any time, but please note that cancellation will only be effective at the end of the current subscription period. Unless required by law, refunds are not provided for any remaining subscription period at the time of cancellation.

3.2 CANCELLATION BY GOTALK

We may suspend or terminate your use of the Services in the case of fraud or breach of these Terms. Such termination or suspension may be immediate and without notice.

3.3 REFUND POLICY

Refunds are processed in accordance with our refund policy, which is available on the GoBig Online Ltd website.

4. PROHIBITED USE OF THE SERVICES

You agree not to misuse the Services in any way that could damage, disable, overburden, or impair them, or engage in any activity that violates the rights of GoBig Online Ltd or others.

5. INTELLECTUAL PROPERTY

All materials and content available through the Services are owned by GoBig Online Ltd or its licensors. You may not use these materials except as permitted by these Terms or with written consent from GoBig Online Ltd.

6. AVAILABILITY OF SERVICES

While we strive to ensure the Services are always available, we cannot guarantee uninterrupted access and will not be liable for any unavailability.

7. USER MATERIAL

You are responsible for any material you submit to the Services. We reserve the right to remove any material that violates these Terms or is otherwise objectionable.

8. LINKS TO OTHER WEBSITES

We may provide links to third-party websites, but we are not responsible for the content or practices of these sites.

9. DISCLAIMER

The Services are provided on an “as is” and “as available” basis. GoBig Online Ltd does not make any representations or warranties about the reliability, accuracy, or completeness of the Services.

10. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of England and Wales.

11. CHANGES TO TERMS

GoBig Online Ltd reserves the right to make changes to these Terms at any time. Your continued use of the Services following any changes indicates your acceptance of the new Terms.

12. LIABILITY AND DISCLAIMERS

(a) GoBig Online Ltd will not be liable for any indirect, special, incidental, consequential, or exemplary damages arising from your use of the Services or for any other claim related in any way to your use of the Services.

(b) GoBig Online Ltd does not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

(c) The material displayed on the Services is provided without any guarantees, conditions, or warranties as to its accuracy.

13. USER CONDUCT

You agree to use the Services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Services.

14. COPYRIGHT AND TRADEMARK NOTICE

(a) All content included on the Services, such as text, graphics, logos, button icons, images, and software, is the property of GoBig Online Ltd or its content suppliers and protected by UK and international copyright laws.

(b) GoBig Online Ltd and other marks indicated on our Services are trademarks or registered trademarks of GoBig Online Ltd in the UK and/or other jurisdictions.

15. INDEMNITY

You agree to indemnify and hold GoBig Online Ltd, and its subsidiaries, affiliates, officers, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, or your violation of any law or the rights of a third party.

16. GENERAL

(a) If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms shall continue in effect.

(b) These Terms constitute the entire agreement between you and GoBig Online Ltd with respect to the Services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and GoBig Online Ltd with respect to the Services.

17. TERMINATION

GoBig Online Ltd may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately, for any reason whatsoever.

18. ACCESS OUTSIDE THE UNITED KINGDOM

GoBig Online Ltd makes no representation that the Services are appropriate or available for use in locations outside the United Kingdom, and accessing the Services from territories where its contents are illegal or unlawful is prohibited.

19. CONTACT INFORMATION

For any queries or assistance, please contact us at [email protected].