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Refund Policy

Refund Policy for Gotalk.ai Text to Speech Subscriptions

Conditions for a Refund

Payment Errors, Fraud:
Gotalk.ai will issue refunds for purchases made within the past 14 days in cases of:

a) Your account being compromised and used fraudulently.
b) Erroneous charges made by Gotalk.ai.

Contact must be made within 14 days of the payment to process a refund.

Unused Subscription:
Annual Subscription: Refunds can be issued if no more than 500 HD words have been used, provided you contact us within 14 days of the payment.

When a Refund Cannot Be Issued:
Gotalk.ai does not offer partial refunds. If the service has been used for part of the billing cycle and then canceled, no refund will be issued.
Refund requests made more than 14 days after the subscription date (including any trial period) are ineligible.
Monthly Subscriptions are non-refundable.

How to Request a Refund:
Submit a help desk request or contact us at [email protected]

Refund Policy for Gotalk.ai AI Studio Subscriptions

Conditions for a Refund

Payment Errors, Fraud:
Gotalk.ai will issue refunds for purchases made within the past 14 days in cases of:

a) Your account being compromised and used fraudulently.
b) Erroneous charges made by Gotalk.ai.

Contact must be made within 14 days of the payment to process a refund.

Unused Subscription:
Annual Subscription: Refunds can be issued if no more than 2 minutes of the service have been used, with contact made within 7 days of the payment.

When a Refund Cannot Be Issued:
Gotalk.ai does not offer partial refunds. If the service has been used for part of the billing cycle and then canceled, no refund will be issued.
Refund requests made more than 14 days after the subscription date are ineligible.
Monthly Subscriptions are non-refundable.

How to Request a Refund:
Submit a help desk request or contact us at [email protected]

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